Blurry or low-quality images
Retake photos in bright light, hold the camera steady, and ensure text is sharp.
Mismatched personal details
Check spelling, date of birth, and address. Profile details should align with the documents you submit.
Incomplete document pages
Upload both sides if needed and make sure no key section is hidden or cut off.
Glare, shadows, or reflections
Avoid flash reflections on laminated IDs. Use indirect light and a flat surface.
Next steps after rejection
Correct the issue, resubmit improved images, and keep the same document set unless instructed otherwise.
